Safer gambling: the limits, the register and the number to call
Pokies are built to be played for longer than you planned. This page lists the tools that put the decision back in your hands: the limits inside a Woo Casino account, the national self-exclusion register, and the free helpline that answers at 3 am. Nothing here is a lecture; it's the same list we'd give a mate.
Free help, any time
Gambling Help Online: call 1800 858 858 or visit gamblinghelponline.org.au. Free, confidential, 24 hours a day, with online chat and counselling. Lifeline: 13 11 14 if things feel heavier than gambling. Both are Australian services and both are used to talking to people who just want to check whether they’ve got a problem.
Limits inside the account
Woo Casino’s account settings include deposit limits, loss limits and a set-limits prompt built into the site. Set a deposit limit on the day you open the account, before the first win or loss changes how you feel about the number. A limit you set can be lowered instantly; raising it takes a cooling-off period at most casinos, which is the point.
Self-exclusion
BetStop, betstop.gov.au, is the national self-exclusion register. It covers every licensed Australian bookmaker in one registration, for three months to life. It doesn’t reach offshore casinos, so for Woo Casino you use the self-exclusion option inside the account or ask the live chat to close it. Blocking software such as BetBlocker or Gamban works on your own devices regardless of where the casino is licensed.
Signs worth noticing
Depositing again to win back what went in an hour ago. Hiding a balance or a statement. Playing to feel level rather than to enjoy it. Any one of these is a reason to call the number above; none of them means you’ve failed at anything.
What this site does
We put the 18+ and Gambling Help Online line at the top of every page, we don’t write “guaranteed” or “risk-free”, and we don’t build pages around bonus offers. Our terms of use say who the site is for, and the contact page is open if a line on this page is out of date.
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